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Orders and interventions

One order. A shared journey. Clear progress.

Connect requests, vehicles and teams through one reference, from booking to the service report.

SOOBA▪Fictional example · local demonstration

Common reference

CMD-DEMO-001

Exterior wash

Scheduled
  1. 1Request received
  2. 2Scheduled
  3. 3In progress
  4. 4Completed

Orders and interventions

Different starting points. One shared record.

Individual

A booking through their application.

Professional centre

A request received and scheduled by the centre.

Mobile washer

A mission arranged for an on-site service.

B2B fleet

An intervention requested for a fleet vehicle.

Common reference

A common reference preserves the context.

The order connects the vehicle, requester, service and assigned team. Events retain this reference so everyone can find the same record.

CMD-DEMO-001
Vehicle
VH-DEMO-001 · SUV
Service
Exterior wash
Team
Demonstration centre

Fictional example · local demonstration

From request to completion.

Select a stage to explore the information needed at each point in the journey.

CMD-DEMO-001

Request received

The request and vehicle are identified. The appointment and conditions remain to be confirmed.

Record history

  1. 09:00

    Request recorded

Orders and interventions

Shared information throughout the intervention.

In the applications, statuses recorded by participants allow authorised people to follow progress. An update describes a recorded action; it does not replace confirmation from the team.

This website shows a local simulation. It receives no live events from the applications.

Evidence that explains the work performed.

Statuses and timestamps

Find the sequence of events and when they were recorded.

Report and attachments

Gather observations and, depending on the service, relevant photos or documents.

Role-based access

Share relevant information with authorised people.

Service and payment: linked, separate statuses.

A completed service does not mean it has been paid for. The record links to payment status and billing documents when available in the relevant application.

Understand pricing
CMD-DEMO-001

Intervention

Service completion report

Payment

Payment status to review

Invoice

Associated document to retrieve

Frequently asked questions.

Where can an order originate?

From an individual booking, a centre entry, a mobile mission or a fleet request. Available journeys depend on the application used.

What happens when plans change?

Rescheduling, cancellations and incidents should be recorded according to the application rules. The journey shown here illustrates the standard case.

Where can I find evidence, payment and invoices?

In the relevant application, subject to your access rights. The Vehicle Passport provides vehicle context and history; this website does not give access to real records.

Explore the Vehicle Passport

A journey that fits your activity.

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